On 8th July we had a fantastic meeting, with 79 Dynamics CRM users, administrators, customisers, developers and partners. This was our highest turnout at CRMUG UK in over two years, and our biggest ever CRM User Group event in London.
Thank you to everyone who came along, and especially those who shared their thoughts and experiences with others, and of course we are indebted to all of our speakers. A big thank you also to Andrew Bibby for organising the social evening, where 17 of use were able to share a meal, and catch up with one another before the hectic main event.
Sessions and contact information
The track sessions in the morning had roughly equal attendance, addressing the business end of our audience as well as the techies. Slide decks will be posted by speakers on www.CRMUG.com in the coming days. For those of you who missed anything, or want to reach out to any of the presenters you were not able to catch up with on the day, here is the list of sessions and speaker information:
User Adoption – becoming the Pied Piper
Chris Roberts, CRM Manager, AmicusHorizon. @redsfan1979
CRM 2015 – Back to Front
Craig Hamer and Sarah Critchley, Cambridge Online Systems Ltd. @CraggleMcHammer and @DynamicCRMCat
CRMUG Premium Partner Session: Insight and Social Selling – Powering Sales with Real-time Insights to Be More Effective
Charlotte Thompson, Sales Director EMEA, InsideView
Understanding SharePoint reporting options for CRM
Peter Baddeley, Solutions Architect at ISC Software Solutions. @baddaz
Life After Go-Live – managing changes to your CRM system
Interactive audience discussion chaired by a panel:
Paul Ince, Independent CRM Strategy Consultant, @BizPaul
Neil Benson, MVP and Itinerant CRM Consultant, @Customery
Scott Jackson, Solutions Architect at British Land, @ScottJackson_
Charlie Maitland, Consultant at ConsultCRM, @CplCarrot
Getting Started with PowerBI
Jen Stirrup, SQL Server MVP, Data Relish, @JenStirrup
Think Outside the Box to get more from Out-of-the-box features of CRM
Adam Vero, MVP, Co-founder of CRM Masters, @AdamVero
“Ask the Experts”
Q&A panel – All Speakers and MVPs
Next meeting 10th November
Our next UK meeting will be on Tuesday 10th November. This page:
http://CRMUG.UK/20151110 will be updated with links to the agenda and registration page (and social evening information) as we progress with planning things. Note this URL is simply the event date in YYYYMMDD format, so should be easy to remember, and short enough to share with others via social media and other channels.
You can also download a calendar entry from there to get this blocked out in your diary, and that has a link back to the page for ease of reference later.
Call for speakers
If you have a customer story to tell, or some technical experience you think others could benefit from, please get in touch about speaking at one of our events. We have sessions in various formats from stand-up presentations, to interactive discussions and round tables.
We are open to all suggestions for how we can best deliver great information to our audience. It does not have a to be a deep dive of something complex, or the latest and greatest features. Some of our members are quite new to CRM, so there is always someone who can learn from you what you have only just done, but we need content, so speak up!
For news and latest information follow @CRMUGUK on twitter.
Thanks again to everyone for a great meeting – see you in November!
Chapter Lead, CRMUG UK